![]() ![]() Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods or custom products (such as special orders or personalized items). You can always contact us for any return question at and issues ![]() Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You can keep LNP stabilizer settings enabled, as they are applied before projection to the ruler.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Important: When using the rulers, be sure to disable any stabilizer or line smoothing feature in your art program, as this can interfere since it's applied after LNP processing. If the ruler has a center control point, it can be set to your current pen position or reset to the center of the screen via the Set/Reset Ruler Center general shortcuts. You can configure the Ruler Accuracy Off/Restore general shortcut to quickly toggle this parameter. Set it to 0 if you don't want your line to snap to the ruler at all, but still wish to see the overlay guide. The closer this value gets to 0, the more of your original input gets mixed in, letting you add imperfections to make the lines look more natural. When set to a value of 1, the line you draw will be fully projected onto the selected ruler. You'll also notice that all ruler modes have a common Accuracy parameter. ![]()
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December 2022
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